Guarantee
Repair-for-life guarantee
Something give out? We fix it, free, for as long as you own the piece — that's the promise behind every “Repair-for-life” mention on this site.
How it works
Tell us what happened
Describe the issue and add a photo or two below — it helps our menders assess the fix before you ship anything.
We take a look
A real mender reviews your photos and gets back to you within 2 business days with next steps.
We fix it, free
Covered for the life of the piece — no receipt, no time limit. If it's beyond repair, we replace it instead.
Shipped back to you
Free shipping both ways. Most repairs are back in your hands within two weeks.
Start a repair
Add a photo or two of the damage and tell us what happened — a real mender reads every message. Prefer email? Write to repairs@comfyballs.example directly.
Photos of the damage (optional, helps us assess faster)